If one of the most pressing demands on a lawyer's creativity is resolving conflicting demands and balancing competing interests, then outsourcing transactions have to beat the forefront of that professional challenge. Few other commercial transactions are as important to the enterprise (often outsourcing services are worth many hundreds of millions of dollars over the contract term) and yet have such a dismal record of business difficulties and even project failure. At the same time, business demands for competitive efficiency and improved operations are pushing the envelope of outsourcing objectives, while the countervailing issues of corporate governance and prudent risk management have the same robust momentum. Reprinted with permission from the April 2006 Lexpert Guide to the 100 Most Creative Lawyers in Canada. © Thomson Carswell.